Terms & Conditions
Last updated: October 15, 2026
Welcome to Arranged by Ami. These terms explain how purchases and services are handled. Please review them before placing an order or booking a service. Your written order confirmation or service agreement may include additional details specific to your project.
Orders, Pricing & Payment
Please contact me directly to purchase an item or request a service. Submitting an inquiry does not confirm an order or reserve an appointment.
Before proceeding, we’ll confirm your project’s scope, price, payment schedule, and anticipated timing in writing. Any applicable taxes, shipping charges, or additional expenses will be identified before you approve the purchase. Work begins after you accept these terms and meet the agreed payment requirements.
Changes to an approved project may affect pricing and completion time. Additional charges require your approval before the additional work begins.
Handmade Décor & Custom Orders
Each piece is made by hand rather than mass-produced in a factory. Minor variations in pattern placement, finish, alignment, and texture may occur. These variations are part of the item’s handmade character and are not considered defects when they do not affect its intended use.
Colors may appear different depending on your screen and lighting. Custom designs depend on material availability; substitutions will be discussed with you before they are made.
Decorative accessories pictured with a product are included only when expressly stated in your order confirmation.
Follow the care instructions provided with your item. Unless specifically identified as suitable for direct food contact, products are intended for decorative use. Do not assume items are dishwasher-, microwave-, or oven-safe.
Photo Book Design Services
Arranged by Ami provides photo book design services. Unless otherwise agreed in writing, printing, shipping, and the physical book are not included in the design fee.
You are responsible for supplying photos and any captions or other content through a shared drive, USB drive, or another agreed method. Please retain backup copies of all original files.
By submitting materials, you confirm that you own them or have permission to use and reproduce them for the project. You authorize me to access and use those materials to complete your requested services.
Your package or written agreement will specify photo and page limits, included revision rounds, and any additional fees. Photo quality affects print quality; editing cannot guarantee that blurry or low-resolution images will print clearly.
You’ll receive a proof to review. Please check photo selection, cropping, spelling, names, dates, captions, and page order before approving the final design. Submit feedback within 7 calendar days of receiving each proof. Delayed responses may affect your completion date.
If feedback you submitted is inadvertently overlooked, notify me within 3 calendar days of receiving the revised design. Those corrections and an additional review will be provided at no charge.
Once you approve the final design, Arranged by Ami is not responsible for errors present in the approved proof, including spelling, dates, captions, photo selection, or cropping. Any subsequent design changes or reprinting costs are your responsibility, except where required by law.
The completed design will be made available through the photo book platform agreed upon for your project, subject to that platform’s capabilities. You are responsible for selecting printing options, reviewing the final printing preview, placing your order, and paying the provider’s charges.
Printing quality, production, shipping, and refunds for the physical book are governed by the printing provider’s policies.
Home Organization Services
Organizing services are tailored to the spaces and goals agreed upon before your appointment. Package hours describe the time reserved; the amount accomplished depends on the size of the space, the volume of belongings, and the decisions required. A three-hour session does not guarantee completion of an entire space.
You retain control over decisions about what to keep, donate, recycle, or discard. No items will be removed without your authorization.
Please provide safe access to the work area and secure pets during appointments. Let me know in advance about hazards, fragile items, or special handling needs. Work may be paused if conditions are unsafe.
Unless included in your written agreement, services do not include deep cleaning, hazardous-material handling, heavy furniture moving, installation, or hauling. Storage products and other supplies are additional expenses and require your approval before purchase.
If more time is needed, we’ll discuss options and pricing before extending the work.
Scheduling & Project Timing
Project timing depends on availability, materials, receipt of customer content, and timely approvals. Please communicate any event dates or deadlines before booking.
If I need to change an appointment or project schedule, I’ll contact you promptly to discuss next steps. If merchandise cannot ship within the promised timeframe, you’ll be offered an appropriate revised shipping date and the option to cancel for a refund as required by applicable law.
Cancellations, Returns & Refunds
Please review the Refunds & Cancellations Policy on this website for cancellation deadlines, return eligibility, and instructions for reporting damaged or incorrect items.
Nothing in these terms or that policy limits rights or remedies available under applicable law.
Customer Photos & Privacy
Customer photos, documents, and images of your home will not be used in marketing or publicly shared without your permission. Completing your project may require processing materials through the shared-drive or design platform agreed upon with you.
Please do not submit passwords, financial records, or other sensitive information through the website contact form. Contact me to arrange an appropriate method if access is needed.
Website Content
Website text, original graphics, and other original content belonging to Arranged by Ami may not be reproduced for commercial use without permission. Customers retain their rights in the photos and other materials they provide.
Some website images may be styled examples, mockups, or illustrative images. Your written order confirmation determines what is included in your purchase.
Questions & Concerns
Please contact me through the website contact form with questions about these terms or concerns about a purchase or service. Include your name and relevant project or order details.
Changes to These Terms
These terms may be updated as the business evolves. Updated terms will apply to future orders and bookings. Changes to an existing project’s agreed terms require both parties’ agreement.